Company’s Mission and Standards

Our mission is to exceed clients’ and partners’ expectations in the punctual transfer of all shipments while offering competitive cost-effective quality services.

At Trans Sib our company's greatest asset is our personnel. We are committed to providing all our clients and partners with the following standards of customer care and quality service:

Reliability

We do our best to assure punctual delivery of all shipments with constant updates of real-time status throughout its complete cycle. Upon request, we provide our clients with easy access to all supporting documents. We guarantee reliability, accuracy of information and assist in the implementation of financial procedures accompanying the delivery of your cargo.

Innovation

Our team is eager to provide you with support in compliance with the highest standards of the logistics industry. We constantly customize our products and services in order to fulfil the changing requirements of our clients and partners and encourage customer loyalty.

Professionalism

The staff of Trans Sib is in possession of the necessary skills enabling us to act quickly and independently to provide our clients with the most optimal solutions. To ensure quality and efficiency, our well-trained drivers and planning staff undergo extensive training in the following areas:

  • Dangerous Goods Certificate Course
  • Logistics Management including Route Planning and Monitoring
  • Vehicle Management
  • Time Management.

Easy access and mutual understanding

Our personnel are at your service at all times, even on Sundays and public holidays, for all questions surrounding your logistical needs.

We proudly offer our existing and potential customers a meticulous approach to competitive cost-effective quality services.

Sociability and reliability

The professionalism of our staff combines with courtesy, effective response and attention to details. We are always ready to offer our clients a wide range of forwarding services while taking full responsibility for the decisions made.